Problems We Solve


Let's just say that sending "clean claims" every single time is made almost impossible by insurance companies. It takes…


  • Experience/expertise
  • Persistence
  • Clinical knowledge
  • Insurance knowledge
  • Hours and hours of follow-up (some of which is simpley spent on hold with insurance companies)

The problem is that your staff is currently…


  • Out of time or lacks the time
  • Trying to help patients that are in the office right now
  • Verifying benefits
  • Organizing
  • Creating an amazing in-person customer experience
  • Interrupted by phone calls
  • Stretched too thin

The big problem that is unsolved or unresolved insurance claims keep cash flow hostage…


  • Average aging books are the equivalent of 30% of monthly billings. Couldn't you use a 30% raise?
  • Errors in
    • Patient information
    • Practice information
    • Provider information
    • Employer information
    • Demographics account for 35% of challenges
  • Supporting documentation not sent with inital claims(25% of challenges)
  • Dental insurance company delays payment and requests more information (20% of challenges)
  • Front office is challenged to properly setup an account, especially in cases of duel insurance, blended famillies or plans from major dental insurance companies (5% of challenges)
  • The dental insurance never even received the claim at all, so there isn't even a need for the follow-up phone call yet (5% of challenges).

So, is your current dental insurance billing and overall accounts receivable effective? What I mean is, are you collecting 98-100% of your billings? Here is what we do…


  • We fix your dental insurance billing aging problem
  • We get you to 98-100%, which means you get a raise
  • We make it easy for your staff to help the customers standing right in front of them
  • We file, appeal, re-appeal, petition and sometimes slap insurance companies (we don't really slap them) to get your money
  • We sit on hold for hours and hours so that your staff doesn't have to
  • We improve you business and we improve your lifestyle
  • We want you to be able to focus on growing your business adn we have the resources to make sure you can do so profitably
  • We are not your typical dental billing service. We are the best

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