Let's just say that sending "clean claims" every single time is made almost impossible by insurance companies. It takes…

• Experience/expertise
• Persistence
• Clinical knowledge
• Insurance knowledge
• Hours and hours of follow-up (some of which is simpley spent on hold with insurance companies)

The problem is that your staff is currently…

• Out of time or lacks the time
• Trying to help patients that are in the office right now
• Verifying benefits
• Organizing
• Creating an amazing in-person customer experience
• Interrupted by phone calls
• Stretched too thin

The big problem is that unresolved insurance claims keep cash flow hostage…

• An average dental office has 30% or more of their billing aging at 90 days or more. We help you collect that 30%.

Common Denial Reasons for Unpaid Claims…



• Demographic Discrepancies
  • Acounts for 35% of claim challenges
  • 1. Patient information
  • 2. Practice information
  • 3. Provider information
  • 4. Employer information
• Supporting documentation not sent with initial claims:
  • Accounts for 25% of claim challenges
• Dental insurance company delays payment and requests more information
  • Accounts for 20% of claim challenges)
• Front office unable to correctly process dual insurance, blended families, or plans from major insurance companies.
  • Accounts for 5% of claim challenges
• Technical issues, paper billing or simply lack of follow-up from staff due to time constraints and in-office patient care.
  • Accounts for 5% of claim challenges).

Is your current dental insurance billing and overall accounts receivable effective? Are you collecting 98-100% of your billing? Here is what we do…

• We fix overdue insurance billing
• We get 98-100% of your billing paid
• We make it easy for your staff to help the customers standing right in front of them
• We file, appeal, re-appeal, petition claims
• We sit on hold for hours and hours so that your staff doesn't have to
• We improve your business and we improve your lifestyle
• We want you to be able to focus on growing your business and we have the resources and technology to make sure you can do so profitably
• We are not your typical dental billing service. We are the best