Let's just say that sending "clean claims" every single time is made almost impossible by insurance companies. It takes…
Experience/expertise
Persistence
Clinical knowledge
Insurance knowledge
Hours and hours of follow-up (some of which is simpley spent on hold with insurance companies)
The problem is that your staff is currently…
Out of time or lacks the time
Trying to help patients that are in the office right now
Verifying benefits
Organizing
Creating an amazing in-person customer experience
Interrupted by phone calls
Stretched too thin
The big problem that is unsolved or unresolved insurance claims keep cash flow hostage…
Average aging books are the equivalent of 30% of monthly billings. Couldn't you use a 30% raise?
Errors in
Patient information
Practice information
Provider information
Employer information
Demographics account for 35% of challenges
Supporting documentation not sent with inital claims(25% of challenges)
Dental insurance company delays payment and requests more information (20% of challenges)
Front office is challenged to properly setup an account, especially in cases of duel insurance, blended famillies or plans from major dental insurance companies (5% of challenges)
The dental insurance never even received the claim at all, so there isn't even a need for the follow-up phone call yet (5% of challenges).
So, is your current dental insurance billing and overall accounts receivable effective? What I mean is, are you collecting 98-100% of your billings? Here is what we do…
We fix your dental insurance billing aging problem
We get you to 98-100%, which means you get a raise
We make it easy for your staff to help the customers standing right in front of them
We file, appeal, re-appeal, petition and sometimes slap insurance companies (we don't really slap them) to get your money
We sit on hold for hours and hours so that your staff doesn't have to
We improve you business and we improve your lifestyle
We want you to be able to focus on growing your business adn we have the resources to make sure you can do so profitably
We are not your typical dental billing service. We are the best