Why Choose Us?


  • What does BioBills offer my dental practice?
    • Biobills is a dental servicing company that focuses on insurance verification and claim status updating. We work with every type of dental professional, every brand of practice management software and every insurance company. We ask the insurance companies the questions that your office wants asked.

  • Why do I need Biobills Support?
    • We are your key to an efficiently run dental practice. Our team relieves the insurance headache and allows your staff to focus on the patient's. Is your practice growing or are you looking to increase production? Is a staff member leaving permanently or temporarily? Biobills will fill in the gaps.

  • Does Biobills replace my current staff member?
    • Our goal is to work directly with your office to streamline your billing processes. Posting payments, claim research and all billing responsibilities ARE time consuming! Biobills has the time to devote our attention to making the insurance company pay. Your office staff will have the time to be more patient-focused.

  • How do we get started with Biobills?
    • Very easily. We can get you setup in as little as 30 minutes! If you have an internet connection, we can work with you.

  • I don’t participate with many insurance companies. Do I still need your services?
    • Absolutely. If you are filing claims, you need Biobills. Regardless if you participate with an insurance company, claims still need submission, research and processing.

  • Does Biobills offer consulting or training services?
    • Yes. Our staff training and consulting services are available to your office.

  • Does Biobills contact my patients?
    • No. It’s important for your office staff to continue to build their own relationship with your patients. We communicate directly with the office manager should a patient need to be contacted.

  • Do I have to sign a long-term contract?
    • No. Our services are billed month-to-month with no long term contracts. This allows our services to be utilized in the event of an unexpected employee absence or staff turnover. We can guarantee you’ll see results.

  • Is Biobills HIPAA compliant?
    • We abide by the Federal Law set forth for secure server remote access and will configure your system to make sure that when our team accesses your server it is HIPAA compliant. Our team is HIPAA trained and our computer tech support specializes in HIPAA compliance to support our technology.

  • Which dental software do you work with?
    • We work with all dental software’s. The billing systems are the same across all the dental software’s. Our account specialists work closely with software support if they have any questions. We call on behalf of our clients, therefore, it is imperative that you have software support.

  • How does Biobills compare to the medical billing services companies?
    • Medical billing companies usually take a large percentage of resolved payments per month. We feel that this high percentage takes away from the Dentist. We understand the small business operation and roles of the team and want to be equivalent in service fee to one full time employee currently handling the accounts receivable but not getting the results of the Dentist.

  • How do I know if your team is truly working hard to get payments when you get paid a monthly fee and not on a percentage of claims resolved?
    • We charge a monthly service fee however our team in the background has set goals and gets paid on productivity motivating them to work hard for you.

  • What are the initial setup costs for Biobills?
    • Biobills charges a one-time setup fee. The cost of this depends on whether we will be accessing your practice management software directly or not. You are then charged per every call that we make. There are no additional charges if your practice has multiple offices (unless we need to setup each office individually).

  • What dental practice management software does Biobills work with?
    • We work with every type of software. Whether it's online, open-source, older versions, any of them. Some of the many companies we work with on a daily basis include: Dentrix, Eaglesoft, Open Dental, Datacon Dental Services, Planet DDS. If your software isn't listed, that's ok. We work with it too.

  • Does Biobills replace one ore more of my staff members?
    • It is our suggestion that your current staff be utilized in a different capacity. They should be focusing on increased production and giving patients more personalized attention, thereby greatly increasing your patient’s acceptance of treatment plans you initiate. If you have a current vacancy in your office, utilizing Biobills services will eliminate the need to fill that position.

  • Can Biobills handle large businesses, such as multiple practice groups, hospitals and clinics?
    • Absolutely. Biobills structure allows us to manage large business needs as well as small. A team of specialists is assigned specifically to your office to handle all of your needs. Your team size is directly related to how much business you do a month.

  • Can Biobills handle multiple dental specialties within a single practice?
    • Yes, we incorporate state of the art technology and the most effective billing techniques available to handle multiple dentists and specialties within a practice. On a daily basis we work with:

      • General Dentists
      • Dental Public Health Clinics
      • Endodontists
      • Oral and Maxillofacial Radiologists
      • Oral Pathologists
      • Oral and Maxillofacial Surgeon
      • Orthodontists
      • Pediatric Dentist/Pedodontists
      • Periodontists
      • Prosthodontists
  • Does Biobills charge annual renewal fees, licensing fees, additional charges or are there hidden or undisclosed fees associated with your service?
    • No. Biobils fully discloses all relevant fees from the beginning of our relationship and these charges or fees are clearly stated in your agreement. In addition, you may rest assured we never charge annual renewal fees.

  • What kind of process can I look to outsource?
    • We provide differentiated services covering entire spectrum of Healthcare and Revenue cycle Management. If you are a Physician group, Hospital or Medical billing company trying to reduce your denial ratio and improve your collection percentage.

  • Does Biobills do credentialing?
    • Yes. We help with all of your insurance needs including credentialing services and even fee schedule negotiations to ensure that you are getting the most out of your provider contracts.

  • What size of business do you deal with?
    • Size of the business doesn't matter when it comes to Biobills. We are setup to help all dental practices, regardless of the outstanding claims.

  • Why should I use Biobills when I can do my billing in-house?
    • There are many reasons to utilize a billing service. Biobills main focus is to obtain maximum reimbursement for the services you provide. We have the time to do the follow-up on every level. Your staff has multiple duties, patient care being their main concern. It is impossible for your staff to stay abreast on all of the follow-up work, insurance regulations, patient care and concerns. Utilizing Biobills will relieve the stress of your staff having to sit on the phone with insurance companies, wasting their valuable time and energy when it should be put to use in caring for your patients. Biobills will reduce your $$/Claim cost significantly. We can provide you with a Claims Analysis Survey, so you can see how much you're paying to get a claim processed. There are many more reasons to consider removing the stress from your office. The changes you will see in your practice will be amazing.

  • Doesn't a clearinghouse perform the same services?
    • No. This is a common misconception. A clearinghouse only collects and distributes claims to the insurance companies. The delivery isn’t always smooth. Biobills does all the follow-up and tracking of claims, making sure all claims arrive at the correct insurance company and NO claim goes unprocessed.

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